Refund policy

We want you to feel confident in your purchase.

If you are not satisfied with your order, you may request a return or refund under the conditions outlined below.

Returns

• We accept returns within 30 days of delivery.

• Items must be unused, in their original condition, and in original packaging.

• To initiate a return, please contact us at support@exdigitalzone.com with your order number.

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method within 5–10 business days.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost.

Non-Refundable Items

• Items returned outside the 30-day window

• Items that show signs of use or damage not caused during shipping

If you have any questions, please contact us at support@exdigitalzone.com.